These terms govern every service HostNil supplies to you, including hosting, reseller hosting, VPS, domains and email. Please read them before you place an order. If anything is unclear, contact us before you buy.
What these terms cover. These are the terms and conditions on which HostNil supplies its services to you. All terms take effect from the date on which you submit your order electronically.
Why you should read them. Please read these terms carefully before you submit your order. They explain who we are, how we will provide our services to you, how you and we may change or end the contract, what to do if there is a problem, and other important information.
1.1 Changes to this Agreement. HostNil may at any time, at its sole and absolute discretion, change or modify this Agreement and any policies or agreements incorporated into it. We will notify you by email or by a website announcement at least 7 days before any change takes effect. Your continued use of the website or our services after that date will constitute your acceptance of the amended Agreement. It is your responsibility to keep the email address you have given us up to date. We accept no liability for your failure to receive email communications from us where that failure results from an inaccurate email address.
1.2 Information about us and how to contact us.
Who we are. HostNil is a hosting and domain provider registered in Bangladesh and in London, United Kingdom.
Office address: Holding 25/28 (Kishorganj Tower-er Goli), Sector 1, Road 4, Tushar Dhara Residential Area, Matuail, Demra, Dhaka, Bangladesh.
How to contact us. All current contact methods, including telephone, WhatsApp and email, are listed on our contact page. You can also log in to your client area at clients.hostnil.com and raise a support ticket.
How we may contact you. If we need to contact you, we will do so by telephone or in writing to the email or postal address you gave us when you placed your order. Please note that we will never ask you for your password. If you are unsure of the identity of a caller, please contact us directly using the details published on our contact page. Where there are wider service issues or scheduled maintenance we need to make you aware of, we may instead publish an update on facebook.com/hostnill.
2.1 How we will accept your order. Placing an order on our website does not guarantee that we will accept it. Our acceptance takes place when you receive confirmation that your order has been fulfilled, at which point a contract comes into existence between you and us. Payment must be received before any service is provided.
2.2 If we cannot accept or fulfil your order. If we are unable to accept or fulfil your order, we will inform you and refund any money you have paid to us. Examples of when we may not be able to fulfil your order include where your chosen domain name is no longer available to register, where the registry has decided to charge a non-standard price, or where the domain you have asked us to transfer can no longer be transferred.
2.3 Account details. To access our services you will be asked to create an account. A username and password may be allocated to you when your order is placed. We reserve the right to change any username or password allocated to you and will notify you in writing of any such change. You warrant to HostNil that all information you submit in order to set up and use your account is true, accurate and complete. You are solely responsible for all activity on your account, whether authorised by you or not. You must keep your login details secure and notify us immediately of any unauthorised use of your account or any security breach.
3.1 Domain registration. We make no representation as to the availability of any particular domain name you ask us to register (a “Domain”). A Domain will always be registered in, or transferred into, your name and not HostNil’s. You should manage your Domain’s WHOIS data through your HostNil client area, and it is your responsibility to ensure that all data is accurate. Your Domain may be taken offline if you fail to keep your contact data up to date and it cannot be verified. To provide the best service we may from time to time change the registrar a Domain is held with, at our discretion and without notice; such a change does not affect your use of the domain name.
For all applicable gTLDs, you agree that we will act as your Designated Agent in accordance with ICANN’s Transfer Policy whenever a request is made to update the registrant contact details associated with a Domain. You therefore authorise us to approve a change of registrant, or any change to the registrant’s details, on your behalf.
3.2 Checking the registration or renewal. Our service is limited to forwarding your order to the registry. It is your sole responsibility to confirm that the Domain has been registered, renewed or transferred as appropriate. We accept no liability for any failure to register or transfer a Domain.
3.3 Third-party terms and conditions. Domain registration is subject to third-party terms and conditions, including those of the relevant registry for the domain extension. By submitting your order you confirm that you will at all times comply with ICANN’s terms and those of any relevant registry for domain registration and use. You will indemnify us in respect of any failure by you to comply with this Agreement or with ICANN or registry terms.
3.4 Domain renewals. We will endeavour to renew a Domain automatically on your behalf when it falls due, except where you have given us notice to the contrary or have set the Domain to cancel or to manual renewal in your control panel. We will not renew a Domain where the required payment has not been made.
3.5 Renewal details. Renewals will ordinarily be for the same duration as the initial registration period, unless you instruct an amendment in writing or change the renewal settings in your client area. Renewals are charged at the rate prevailing at the time of renewal. We may take payment for a Domain renewal up to 7 days before the renewal date in order to ensure the Domain is renewed on time.
3.6 Domain transfers and ownership. We determine ownership of a registered Domain by reference to the details held on the WHOIS database. Where the WHOIS details are not determinative, we may request whatever supporting evidence we require to establish ownership. It is your responsibility to resolve any ownership dispute with a third party. We are under no obligation to carry out a transfer request unless we are satisfied that the correct consents and permissions have been obtained.
3.7 Basis of transfer. You are solely responsible for completing the steps required to transfer a domain, including changing the IPS tag, unlocking the domain name, providing the authorisation code and approving the transfer request. You must tell us if you wish to cancel a transfer and request a refund under our refund policy.
3.8 Transfer restrictions. You acknowledge that one year may be added and charged for some domain extensions when they are transferred. Some domains have maximum registration periods, and you acknowledge that a transfer may not be possible where the renewal would push the registration beyond the registry term limit. We will not begin a transfer until the order has been placed and paid for in full.
4.1 Expired domains. If a domain name is not renewed by its expiry date it will cease to operate and will be treated as expired. A registered Domain will expire if we are unable to take payment using the method provided, or where you have set the Domain to expire or have failed to renew it manually before the renewal date.
Following the expiry date a Domain may enter a grace period and/or a redemption period. In that situation you acknowledge that we may, at our discretion, within three calendar days after the expiry date, renew the Domain or park it on name servers other than those you have set. Domains held with registries that do not allow a grace or redemption period may be unrecoverable by us after the expiry date, in which case our agreement will terminate immediately and without liability to us. We are under no duty to attempt to recover such a Domain.
Where the relevant registry allows a grace period, you acknowledge that you have the length of that grace period (for example, 30 days) after expiry (the “Grace Period”) to contact us to retrieve and renew the Domain, provided you pay the renewal in full and in cleared funds. On receipt of the renewal fee within the Grace Period you will retain ownership of the Domain, and we will restore it to your control panel as soon as reasonably practicable.
You acknowledge that after the end of the Grace Period we may, at our sole discretion, auction the Domain, change its contact details and/or transfer it.
If we do not receive the renewal fee within the Grace Period, our agreement for that Domain will terminate immediately and without liability to us. Where the relevant registry allows a redemption period and we receive a request from you to renew the Domain after the end of the Grace Period (the “Redemption Period”), you agree to pay the applicable redemption fee in addition to the renewal fee. You acknowledge that we are not obliged to take any action to renew or recover a Domain during the Redemption Period, and that we will only attempt to do so once both the redemption and renewal fees have been paid. We make no guarantee that an attempted renewal will succeed.
4.2 Transfer of expired domains. The expiry of a Domain does not by itself prevent it from being transferred. Subject to applicable ICANN policies, registry rules, registrar requirements and the current status of the Domain, an expired Domain may remain eligible for transfer during any applicable post-expiration grace period.
You are solely responsible for completing all transfer requirements, including unlocking the Domain, obtaining and providing the authorisation code, approving the transfer request and paying any outstanding amounts relating to previous registration periods.
A Domain that has entered a redemption period, pending-deletion status, transfer-prohibited status or any other restricted registry or registrar status may not be eligible for transfer unless it is first renewed, restored or otherwise returned to an eligible status. Any applicable renewal, restoration, redemption or administrative fees must be paid by you before we take the relevant action.
We do not guarantee that an expired Domain can be transferred, renewed, restored or recovered. Availability depends on the applicable registry, registrar, domain extension and the status of the Domain at the time the request is made.
5.1 Free domain offer. Some of our hosting packages include a free domain registration or transfer. This applies to a limited number of domain extensions and may change from time to time. We may allow or disallow a free registration or transfer at our discretion. All other extensions are excluded from the offer and will incur an additional charge. Any reduction in fees for customers who wish to order a different extension must be agreed with us in advance. The registration period is one year. We offer this benefit in two forms, and the package description at the time of order states which one applies to that package:
(a) Lifetime Free Domain. The domain continues to renew at no charge for as long as the associated hosting package is renewed continuously and on time. If the hosting package is cancelled, downgraded to a package that does not include this benefit, or lapses, the free renewal ends and the domain renews at our standard rate from that point onward, in the same way as any domain purchased on its own.
(b) First-Year Free Domain. The domain is free for its first registration year only. From the second year onward the domain renews at our standard rate, whether or not the hosting package continues to be renewed.
5.2 Purpose of the services. Unless we state otherwise, our services are intended for hosting websites and email. Batch processing, video encoding or transcoding, web crawling or spidering, archiving, online backup systems and any other use that is not website hosting are not permitted on our shared or reseller hosting servers. You may only use such tools on a dedicated server and with our written agreement. We reserve the right to take proactive action to maintain the stability of our systems for all clients.
Prohibited content. Adult or pornographic content of any kind is expressly forbidden on all HostNil services, including shared, reseller, VPS and dedicated servers, and regardless of whether that content is lawful in any particular jurisdiction. This prohibition covers the hosting, storage, streaming, sharing and linking of such material. Any account found to contain or distribute adult or pornographic content will be suspended immediately and may be terminated without refund.
5.3 Suitability of the hosting environment. Some packages are described as offering an “unlimited” service, meaning that we do not actively cap your account on disk space or bandwidth, or both. However, to ensure system stability, accounts are limited by resource usage so that no single client can affect the service of others on shared or reseller servers. On dedicated servers your resources are defined by the package you purchase.
5.4 “Unlimited” allowances. Any “unlimited” allowance is subject to fair use. A customer using an amount of monthly bandwidth or disk space that we consider excessive compared with the average usage of other customers on our platform may, at our discretion, be asked to improve website efficiency, configure a CDN, or upgrade to a bespoke solution, and will be billed accordingly.
5.5 Service needs. If we believe that the service you have selected or purchased does not meet your needs, we will tell you and advise you of a more appropriate service. We are under no obligation to continue providing hosting services that are inadequate or unsuitable for your needs. Refusal to co-operate with an account move request may result in suspension and/or termination of the account.
5.6 Migration service. We offer a free migration service to move your website from your previous provider to us. This is a best-effort service. You acknowledge that you are the party most familiar with your website and that we cannot know the details of every website we host. We will take reasonable care to move your site files and data, but it is your responsibility to give us suitable access to retrieve the data and to check that the site has migrated successfully. We aim to migrate websites within 72 hours, but we do not guarantee any particular timeframe. In some cases we may also be able to migrate email, DNS records and domain names, but we do not warrant that we can move them successfully or without interruption.
5.7 Changes to the hosting environment. We reserve the right to change the hosting environment in which your website runs. Such changes will be made on a like-for-like basis and will not affect your use of the environment. The only circumstances in which we will make material changes are to provide you with an upgrade. We will inform you in writing of any change we make. A change may be made:
5.8 Upstream providers. You must comply with the terms of our upstream providers, in particular their export-control terms. We have attempted to incorporate all of their relevant terms into this Agreement.
5.9 CDN and bandwidth usage. In locations where bandwidth prices are high or fluctuate due to limited connectivity, we may require you to use a CDN service that we provide. A CDN distributes traffic from multiple edge locations rather than from a single server, which speeds up page loads and reduces bandwidth at the source. We will provide reasonable assistance with the setup.
5.10 No guarantee against attacks. We make no guarantee to defend your website against a denial-of-service attack unless that protection has been specifically offered and agreed. If you believe you may be a DDoS target, you should purchase a DDoS mitigation service from a third party such as Cloudflare.
6.1 Service uptime. We provide 99.9% service uptime, excluding planned or emergency server maintenance and conditions beyond our reasonable control. Customers will be notified of planned maintenance as far in advance as reasonably possible through our status page and, where the maintenance is expected to last longer than 30 minutes, by email. In the event of a problem with your server, we will ensure that a qualified engineer begins dealing with the problem within 30 minutes of being notified. In the rare event that the problem cannot be resolved within 30 minutes, we will notify you with details of the problem and an estimate of when it will be resolved. Notification may be sent to one of your contact methods or published on our Facebook page.
6.2 Backups. We take twice-daily backups of your websites and store them offsite, usually in the same geographic region as your live server for the best performance, though not necessarily in the same country. If you have data residency requirements, please contact us to arrange a bespoke solution. We may exclude files we consider non-essential to the operation of your website, such as error logs, cPanel backups and cache files. Backups are a best-effort service and we do not warrant that they are complete or taken at regular intervals. It remains your responsibility to keep your own backups.
6.3 Disruption to services. We are not responsible for disruption to the services that is outside our control. We choose providers offering a very high level of performance and uptime, but if our supply of the services is disrupted by an event outside our control we will contact you as soon as possible and take steps to minimise the effect of the disruption. We may also publish updates on our status page. We will not be liable for disruption caused by such an event, and we will not be responsible for network or hardware issues upstream of us. Where an upstream provider suffers an outage, that outage is not included in our 99.9% uptime calculation.
7.1 Service costs. The cost of the services will be shown to you on our website.
7.2 When we will provide the services. We will supply the services to you until the subscription expires, until you end the contract as described in Section 10, or until we end the contract by written notice to you as described in Section 11.
7.3 If you do not give us the information we need. We will need certain information from you in order to supply the services, as set out in the sign-up section for the relevant service on our website. We may contact you to ask for further information or to check the information you have provided. If you do not give us this information within a reasonable time of our asking for it, or if you give us incomplete or incorrect information, we may either end the contract or make an additional reasonable charge to compensate us for the extra work required. We will not be responsible for any delay in supplying the services, or for not supplying any part of them, where this is caused by you not giving us the information we need within a reasonable time.
7.4 Reasons we may suspend the services. We may have to suspend the supply of a service in order to:
7.5 Your rights if we suspend the services. We will contact you in advance to tell you that we are suspending the services, unless the problem is urgent or an emergency. If we have to suspend the services for longer than 24 hours in any 7-day period, we will adjust the price so that you do not pay for services while they are suspended, except where the suspension results from your breach of this Agreement or from any of the reasons listed in clause 7.4. You may contact us to end the contract for a service if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 120 hours, and we will refund any sums you have paid in advance for the period after you end the contract, except where the suspension results from your breach of this Agreement.
7.6 Suspension for non-payment. If you do not pay us for the services when due, we may suspend the supply of those services until you have paid the outstanding amounts. We will contact you to tell you that we are doing so. In addition to suspending the services, we may charge interest on overdue payments. Once payment has been made in accordance with these terms, we will use reasonable endeavours to restore the service within 24 hours.
7.7 Effect of suspension. If your service has been suspended or has become overdue, we may no longer retain a copy of your data or website, and your website IP address may change. This is a consequence of our use of global cloud providers: we will not be responsible for the cost of keeping your service running if you fail to pay your invoices.
8.1 You are responsible for the content on your account. Customers are responsible for all scripts, data and other objects on their accounts. Abusive scripts are scripts that interfere with our systems or with the accounts of other customers, cause harm to any other computer system or user, or are used for any kind of fraudulent activity. Any account found to be the source of abusive scripts will be suspended immediately and investigated, and may be subject to the action described under illegal content below. Where necessary, we will co-operate fully with the authorities.
8.2 You must not use the service to transmit illegal material. You agree not to upload to your hosting service, or to send or receive, any material that may be considered offensive, abusive, indecent, defamatory, obscene or menacing, or that is otherwise prohibited by law in Bangladesh, in the server location you have chosen, or in the jurisdiction of the network provider supplying the underlying infrastructure. It is your sole responsibility to ensure compliance. Storage, distribution or transmission of illegal material may lead to investigation and possible prosecution by the relevant authorities. In particular, you:
You also agree not to send or receive any material that may breach copyright or other intellectual property rights, confidence, privacy or any other right. If you are in any doubt about the legality of what you are doing or propose to do, you should take independent legal advice.
In addition:
8.3 Registration of domain names. You are responsible for ensuring that the registration of a domain name, and the way in which it is used directly or indirectly, will not infringe any third-party rights, including intellectual property rights; is not made in bad faith and could not otherwise be considered an abusive registration under the dispute resolution procedures or policies of any relevant registry or of ICANN; and will not at any time be used for an unlawful purpose. You consent to us making your registration details available to third parties, including ICANN and the applicable registry, and to law enforcement and government bodies as required by law.
You agree that, on transferring ownership of a registered Domain to another person, or registering a Domain on behalf of another person (the “Transferee”), you will confirm and, at our request, prove that the Transferee agrees in writing to be bound by the terms of this Agreement.
We will not transfer ownership of a Domain until all fees due in respect of the services associated with the account have been paid to us.
If we receive a complaint concerning trademark or brand infringement, we have the right to place a Domain on hold. We will take this action on receipt of a decision from a domain dispute resolution provider and/or a settlement agreement between the parties concerned. Any renewal payments must still be paid to us by you.
Where we receive documentation matching the WHOIS details, we reserve the right to lock the Domain and place a registrar hold on it. We will not remove that status until we are satisfied that the dispute has been resolved between the parties concerned and documentation proving this has been provided to us.
We undertake to take any action required of us by law and will co-operate fully with the appropriate authorities.
We provide the ability to send email using SMTP. This is designed for day-to-day communication needs. All outbound mail is scanned by a cloud-based spam filtering system.
We operate a zero-tolerance policy against spam, and the sending of bulk, unsolicited email is prohibited at all times. Customers who abuse the email service will be notified that their behaviour is unacceptable and may have their accounts suspended, terminated or blocked.
9.1 By purchasing the services you agree:
9.2 Email reputation and data protection. You take full responsibility for your own email reputation, and you agree not to take any action that would put you or us in breach of applicable data protection law.
Web usage includes the use of web space provided with client accounts, web hosting on our servers, and the use of web services and space on dedicated servers. We do not monitor content on any web space maintained by customers, whether on shared or dedicated servers, and we bear no responsibility for the content of your website.
It is your sole responsibility to ensure that the content and materials on any website you own or operate are material you have created or have permission to use.
It is your sole responsibility to resolve any dispute involving copyright or intellectual property rights associated with your website or web service. You agree to indemnify HostNil against all costs, including legal costs, of defending any claim brought against us by a third party in relation to your use of copyright or intellectual property rights, worldwide.
You must not use your website or web service to promote or distribute any material or content that is illegal, under current or future legislation, in Bangladesh or in any other jurisdiction in which your website or web service operates. You should be aware that the internet is a global communications network, and that material which is lawful in one country may be unlawful elsewhere and may leave you liable to prosecution in another country.
We reserve the right to investigate content and services where potential abuse is brought to our attention, and to remove any web page from our servers at any time and for any reason. Any account found to be abusive, to contain illegal content, or otherwise to breach these terms of service is liable to immediate termination.
11.1 Ending your contract with us. You may terminate your contract by cancelling the service in advance of the renewal date, up to 23:59 (GMT+6) on the day before renewal is due, through the client area at clients.hostnil.com. You may also raise a support ticket with us up to 24 hours before renewal.
11.2 Refunds of prepaid periods. We offer a low-cost service with significant discounts available for prepayment. If you cancel before your service end date, you will not be entitled to a refund of amounts already paid.
11.3 Faulty or misdescribed services. If the services you have paid for are faulty or were misdescribed, you may have a legal right to end the contract, to have the service performed again, or to receive some or all of your money back. You must inform us in writing of the reasons why you consider the services to be faulty or misdescribed. We will respond to any such complaint within 28 days of receipt and tell you whether a refund will be issued.
11.4 Money-back guarantee. If you have simply changed your mind, we offer a 7-day money-back guarantee. You must notify us within 7 days of opening your HostNil hosting account that you wish to cancel, and we will refund the hosting fees paid up to the date of termination, less any domain registration fees, which are non-refundable.
Between day 8 and day 30 after the original purchase, a refund is at our discretion and will be considered on the merits of the case. Where we approve a refund in that period, one month of the service charge is deducted from the sum refunded. No refund is available more than 30 days after the original purchase.
This guarantee does not apply to dedicated server products, or to domain name registrations, renewals or transfers.
11.5 Inappropriate or illegal activity. If your account is found to contain illegal activity, pirated software, hacking tools, warez or any other illegal files, your account will be suspended immediately. Failure to remove the offending content will result in termination of your account, and no refund will apply, including under the money-back guarantee referred to in clause 11.4.
11.6 Processing of refunds. Any approved refund will be processed within 7 working days.
11.7 How to end the contract. To end the contract, please log in to the HostNil client area, view the product and raise a cancellation request, stating the reason for cancellation. If you qualify for a refund under the money-back guarantee, please request it in the cancellation notes.
12.1 We may end the contract if you break it. We may end the contract at any time by writing to you if:
12.2 Consequences. Where we end the contract for any of the reasons set out in clause 12.1, we may charge you reasonable compensation for the costs we incur as a result, and no refund of prepaid fees will be due.
13.1 Where to find the price. The price of a service is the price shown on the order pages when you place your order. We take all reasonable care to ensure that the price advised to you is correct. Where any tax is applicable, based on your location and the services you order, it will be shown during the order steps.
13.2 Changes in price. We reserve the right to alter the prices advertised on our website and our fees at any time. We will give written notice of any change by email to the address you provided when registering your account. In most cases, changing the price on the website for new customers will not affect the price for existing customers. Where your contract is for a fixed term, any price change will take effect at the end of the current term, at the time of renewal.
13.3 When and how you must pay. We accept payment by bKash, Rocket, Nagad, PayPal, bank transfer and other methods shown at checkout. When payment is due depends on the service you are buying. You warrant that you are lawfully authorised to make payment using the card or facility used. If you are not the named cardholder, you will indemnify us in the event that the cardholder or issuer declines any transaction, including our costs in recovering the outstanding amount.
13.4 Invoices. Invoices are issued in advance of the payment due date and are sent to the email address you provided when registering your account.
13.5 Late payment. If you do not make a payment by the due date, we may charge interest on the overdue amount at a rate of 10% per annum. Interest accrues daily from the due date until the date of actual payment, whether before or after judgment. You must pay interest together with any overdue amount.
13.6 If you think an invoice is wrong. If you believe an invoice is incorrect, please contact us promptly. You will not have to pay interest until the dispute is resolved. Once it is resolved, we will charge interest on correctly invoiced sums from the original due date.
14.1 Foreseeable loss. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or of our failing to use reasonable care and skill. We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is obvious that it will happen, or if at the time the contract was made both you and we knew it might happen.
14.2 Liability we do not exclude. We do not exclude or limit our liability to you in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or that of our employees, agents or subcontractors, and liability for fraud or fraudulent misrepresentation.
14.3 Service availability and data. We are not responsible for any claimed damages, including incidental and consequential damages, arising from our servers going offline or being unavailable for any reason. Nor are we responsible for any claimed damages resulting from the corruption or deletion of any website from our servers, loss of service, or costs incurred due to a configuration or service issue arising from the services we provide. All such damages are limited to the immediate termination of service.
14.4 Business losses. If you use the services for any commercial, business or resale purpose, we will have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.
14.5 Limit of liability. Except where liability cannot lawfully be limited, our aggregate liability is limited to twice the fees you paid for the services to which the claim relates during the 12-month period before the claim arose.
We will only use your personal information as set out in our privacy policy. That policy explains what information we collect, why we collect it, how long we keep it and what rights you have in relation to it.
16.1 We may transfer this Agreement. We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer, you may contact us to end the contract within 10 days of us telling you about it, and we will refund any payments you have made in advance for any complete month of service not provided.
16.2 You need our consent to transfer your rights. You may only transfer your rights or obligations under these terms to another person if we agree in writing. Transfer requests can be made by raising a support ticket at clients.hostnil.com.
16.3 Nobody else has rights under this contract. This contract is between you and us. No other person has any right to enforce any of its terms.
16.4 Severability. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them is unlawful, the remaining paragraphs will remain in full force and effect.
16.5 Delay in enforcement. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things, and it will not prevent us from taking steps against you at a later date. For example, if you miss a payment and we do not chase you but continue to provide the services, we can still require you to make that payment later.
16.6 Governing law and jurisdiction. This Agreement is governed by the laws of Bangladesh, and you and we agree that the courts of Bangladesh have jurisdiction over any dispute arising out of or in connection with it.
16.7 Compliance with other applicable laws. Nothing in this Agreement relieves either party of the obligation to comply with other laws that apply to the services. In addition to the laws of Bangladesh, you agree that your use of the services must not breach:
You are responsible for identifying which of these laws apply to you and for ensuring that your content, data and activity comply with all of them. Where the requirements of one jurisdiction conflict with those of another, the stricter requirement will apply to your use of our services. Where we are required by the law of a server location, an upstream provider or a competent authority to remove content, restrict access or disclose information, we may do so without prior notice and without liability to you.
Because server locations differ in what they permit, you should tell us before placing an order if your content is subject to specific legal, regulatory or data residency requirements, so that we can advise whether a suitable location is available.
If any part of this agreement is unclear, ask us before you place an order. Our team replies 24/7.
Last Modified: 15 August 2026
